Privacy, explained clearly.
This page explains the information we collect through the DCL website and how we use it to respond to enquiries and provide services.
Last updated: July 21, 2026
What we collect
When you contact DCL, book a service or request information, we may collect your name, phone number, email address, device details, service request and any files you choose to upload.
How we use it
We use this information to respond to your enquiry, diagnose or provide the requested service, arrange appointments, send operational updates and improve the website. We do not sell personal information.
How we protect it
We limit access to information to people who need it to handle your request. Where third-party services are used for hosting, email, database or image delivery, we use those services for the stated business purpose.
Retention and your choices
We keep information for as long as it is reasonably needed for the request, business record or legal obligation. You may ask us to correct or delete personal information by contacting the DCL team.
Contact
For privacy questions, use the contact page and include “Privacy request” in your message.